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PRIVACY POLICY

1. Introduction

This is the privacy policy of Scivias Ltd., the owner and operator of www.wager.com ("Wager", or "us"), a company incorporated in the Autonomous Island of Anjouan, Union of Comoros, under registration number 15923, with its registered address at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. Scivias Ltd., is licensed to conduct online gaming operations by the Government of Comoros under license number ALSI-2025 01037-FI2.

 

At Wager, we take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, share, and protect personal data relating to you when you access or use our website at www.wager.com, create an account, or otherwise interact with our services.

 

This policy also outlines the legal bases on which we process your personal data, how long we retain it, and the rights available to you under applicable data protection laws. By using our services, you acknowledge that your personal data will be processed in accordance with this Privacy Policy.

2. Collection, Processing and Use of Personal Data

 

We collect personal data directly from you when you choose to provide it, as well as automatically when you use our website and services.

 

Information you provide to us

 

When you register an account or communicate with us, we may collect personal details such as:

  • • Your full name
  • • Email address
  • • Residential address
  • • Telephone number
  • • Date of birth
  • • Any information you provide when contacting customer support

 

This information is required to verify your identity, administer your account, provide our services, and comply with legal and regulatory requirements.

 

Information collected through use of our services

 

When you access or use www.wager.com, we may automatically collect additional information, including:

  • • IP address, browser type, operating system, and device identifiers
  • • Login activity and account usage data
  • • Betting history, deposits, withdrawals, and other transaction records
  • • Records of communications with us, including live chat transcripts, emails, and support tickets
  • • Telephone calls, which may be recorded for compliance, training, and quality assurance purposes

 

We only process personal data where a lawful basis applies. These bases include:

  • • Processing necessary to enter into or perform a contract with you
  • • Compliance with legal or regulatory obligations
  • • Your explicit consent, where required
  • • Our legitimate business interests, provided these do not override your rights
  • • Situations involving public interest requirements
  • • Circumstances where processing is required to protect vital interests

 

Where processing is based on legitimate interests, we will clearly explain what those interests are and how they affect you. You may object to such processing, although in some cases overriding legal or operational grounds may apply.

3. Protection and Security of Personal Data

 

While no method of data transmission over the internet is completely secure, we apply appropriate technical and organizational safeguards to protect your personal information once it is in our possession.

 

These safeguards include encryption, secure servers, restricted access controls, internal policies, and ongoing monitoring. Access to personal data is limited strictly to employees and service providers who require it to perform their roles.

 

All personal data is stored within secure systems protected by authentication measures and maintained in controlled environments designed to prevent unauthorized access, alteration, or disclosure.

4. Accuracy, Retention and Deletion of Data

 

We take reasonable steps to ensure that the personal data we hold is accurate and up to date. If you believe any information we hold about you is incorrect or incomplete, you may request a correction by contacting support@wager.com.

 

Your personal data will generally be retained for the duration of your relationship with us. Once your account is closed, we will retain your data only for as long as necessary to:

  • • Meet legal, regulatory, or reporting obligations
  • • Resolve disputes or enforce our agreements
  • • Satisfy internal compliance and audit requirements

 

In some circumstances, data may need to be retained longer where deletion is not immediately possible due to technical constraints.

 

You may request the erasure of your personal data by emailing support@wager.com. Please note that such requests may be declined or delayed where we are legally required to retain certain information.

5. Marketing Communications

 

We may send you marketing or promotional communications via email or SMS where we have obtained your consent or have another lawful basis to do so. Every marketing message will include clear instructions on how to unsubscribe or opt out.

 

You may update your marketing preferences at any time by contacting customer support. If you choose to withdraw consent entirely, your personal data will be removed from our marketing databases.

 

Where permitted, we may engage trusted third-party service providers to assist with delivering marketing communications. These providers may include email platforms, SMS services, or promotional partners. They are contractually required to process your data only on our instructions and for our purposes. We do not permit third parties to market their own products or services directly to you.

6. Cookies and Similar Technologies

 

Cookies are small data files stored on your device that help websites function correctly and improve user experience.

 

We use cookies that are essential for the operation of www.wager.com (“Essential Cookies”). These cookies enable core features such as account access and secure navigation and cannot be disabled.

 

We also use optional cookies (“Performance and Functionality Cookies”) to understand how users interact with our website, measure performance, enhance functionality, and tailor content to user preferences. Certain trusted third parties may also place cookies for analytics and marketing purposes.

 

By interacting with our cookie banner, you consent to the use of Essential Cookies and optional cookies. You can control or delete cookies at any time through your browser or device settings. Please be aware that disabling cookies may limit the availability or functionality of certain website features.

7. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Where changes are significant, we will notify users by posting a notice on our website and/or application.

 

Your continued use of www.wager.com following any updates indicates your acceptance of the revised Privacy Policy.

8. Contact Information and Your Rights

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at support@wager.com.

 

You have the right to request access to the personal data we hold about you, as well as to exercise any other rights available to you under applicable data protection laws.